Terms & Conditions

  1. Introduction
    Welcome to the official website of New North South Tea Corporation Limited (NNST).
    By using this site, you accept the practices outlined in our privacy policy below.
    We reserve the right to amend or update these terms at any time without prior notice. Continued use of the website after such changes constitutes your acceptance of the revised terms.
  2. Price and Payment Methods
    All product prices are listed at the time of order placement and are exclusive of Value Added Tax (VAT). Prices may change over time, but confirmed orders will not be affected.
    Available payment methods: Cash on Delivery (COD).
  1. Order Fulfillment & Return Policy
    Orders are processed during working hours from Monday to Friday (excluding holidays).
    Delivery times depend on the recipient’s location and the logistics provider.
    We encourage customers to record a video when unboxing the package for claim purposes if any issues arise.

Product returns/exchanges will be accepted under the following conditions:

  • The product is defective due to manufacturing errors, damaged during transit, wrongly delivered, or a lack of product
  • The product remains intact, unused, and is accompanied by a valid purchase invoice.

For full details, please refer to our Delivery Policy & Return Policy available on the official website.

  1. Data Privacy
    NNST is committed to collecting, storing, and processing customer personal data in accordance with our Privacy Policy.
    Customer information will not be shared with third parties unless consent is given or required by law or competent authorities.
  2. Contact Information
    NEW NORTH SOUTH TEA CORPORATION LIMITED
    📍 Address: 861 National Highway 1A, Thoi An Ward, Ho Chi Minh City, Vietnam
    📞 Hotline: 0919 66 77 68
    ✉️ Email: info@nnst.vn
    🌐 Website: www.nnst.vn

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