New North South Tea Corporation Limited (NNST) is committed to respecting and protecting the privacy rights of customers when accessing and using our website at www.nnst.vn or other related platforms.
Purpose and scope of personal information use
Information includes: Full name, phone number, email address, delivery address, and order-related information.
Purpose of collecting personal information:
- Order confirmation and processing
- Payment processing (if any)
- Providing promotional information (with the customer’s consent)
- Customer support, receiving feedback, and resolving issues arising from purchases.
- Improving product and service quality through surveys or feedback collection
Scope of use
Personal information will not be used for purposes outside the transaction, unless there is consent from customers or as required by the competent authority.
Information storage period
Personal information is stored during the time customers still trade with NNST or until there is a request to cancel from the customer.
All data is stored on a separate server for system safety and security.
Parties with Access to Information
Customer’s personal information is only shared with relevant parties as necessary, including:
- Internal departments responsible for customer service and order processing
- Delivery services and payment intermediaries for order fulfillment
- Competent government authorities, upon receiving a valid legal request
- Legal advisors and the audit unit in case of necessity
Information Collection and Management Unit
NEW NORTH SOUTH TEA CORPORATION LIMITED
Address: 861 National Highway 1A, Thoi An Ward, Ho Chi Minh City, Vietnam
Hotline: 0919 66 77 68
Email: info@nnst.vn
Access and edit personal information
Customers can request to check, edit, or delete the provided personal information by contacting the hotline or email.